I KNOW I'VE MENTIONED BEFORE that the staff at the Manor are not allowed to accept tips. If, God forbid, a resident should insist on tipping a helper, I'm sure the person who lives here would be sharply reprimanded, but the employee would be fired on the spot. Or so I've been told and I don't plan to test it. The urge to tip is hard to resist when the services rendered are often way beyond the call of duty.
I think that's what attracted us about this place in the beginning..... it was obvious that staff members were sincere in their willingness to help and help they do......amazingly.............dropping whatever they're doing to assist a resident who they see carrying a package or juggling keys to unlock a gate or door.
Our chance to express monetary appreciation comes in the fall of the year. It's much like being near the end of a long cruise when it's time to tip the crew members. Someone brilliant in mathematics is in charge of figuring out how much each employee receives based on seniority from the money that accumulates in the Employees' Appreciation Fund.
Santa comes on a designated day mid-December and the staff are called on alphabetically. One year I hope they'll consider calling names by number of years of working at the Manor. I sat next to someone in the payroll department and was treated to the benefit of annotation as she whispered such words as, "She's been here 25 years".
The worker approaches, shakes hands with our president, Jack Frost and turns to Santa who hands out the envelopes along with a dollar coin for good luck. The residents and other staffers applaud and it's a feel-good event for all concerned.
|Maggie has been here 20 years. She works 2 jobs and is the mother of 6 children.|
|Sometimes it's Jack Frost who gets a hug.|
Susie from the dining room is wise.
Jack's here all year 'round.
|Other times it's Santa. Cora takes care of prescription needs and takes good care of us.|
|Janice is an important nurse who worked here a long time, retired, then missed us enough to return to work.|
|Juan is one of the skilled cooks in the kitchen and one of two Juans on the staff.|
|I think this is Conrad. His look-alike brother works on the nursing staff, too, and their mother before them.|
|Carlos is in charge of the Maintenance and Housekeeping crews.|
|Verjik waits tables and is always jolly.|
|Daffodale brought her son, Wyatt, to the festivities.|
|All mothers are beautiful.|
Wyatt is especially fortunate in that respect.
|I call this "Waiting for Santa"|
Taken in December, 2010